Review · CHICAGO SEGWAY TOURS
2-Hour Guided Segway Tour of Chicago
Chicago is a big, spread-out city, and a Segway gives you a lively way to cover ground without wearing out your feet. In two hours, you may roll past Grant Park, Buckingham Fountain, and the Museum Campus, with time for lakefront views and photos.
I like the small eight-person limit, which keeps instruction personal, and I like that beginners get training and safety gear before heading out. Guide Mike Artur receives especially strong praise for clear instruction and entertaining stories. The main drawback is route consistency: some outings focus mainly on the Museum Campus, while others follow the Riverwalk and Michigan Avenue, so confirm which version you are booking.
Key points to know before you book

- Small group of up to eight: You get more room for questions and individual help than on a large city tour.
- Beginner-friendly training: You practice on the Segway before setting off, and several riders found the machines easy to learn.
- Two possible sightseeing patterns: One route centers on Grant Park, Buckingham Fountain, the lakefront, and Museum Campus; another follows the Riverwalk, Navy Pier, bridges, Michigan Avenue, and Millennium Park.
- Guide quality matters: Mike Artur is praised for safety instruction, humor, and Chicago stories, though one rider found the guide’s fast speaking hard to follow.
- The meeting place may feel rough around the edges: The office has been described as cluttered and poorly maintained, even when the ride itself was enjoyable.
- Weather can cancel the tour: Poor conditions may mean a new date or a full refund.
Why a Segway works well in downtown Chicago

A walking tour gives you close contact with the city, but downtown Chicago covers a lot of ground. A Segway lets you move from one major sight to another quickly, while still leaving you outside with the buildings, parks, lake air, and traffic around you.
That makes this a good choice if you want an introduction to central Chicago but do not want to spend two hours marching along sidewalks. You are not sitting behind glass on a bus. You are moving at street level, stopping near major sights, and getting a feel for how the park and lakefront fit together.
There is also a small thrill to learning the machine. The tour begins with instruction, so you are not expected to arrive with Segway experience. Riders have included first-timers, an 86-year-old grandmother, and a participant with special needs. That does not guarantee the machine will suit every person, but it shows that beginners can find the basic controls approachable.
The price is $65 per person. For two hours of instruction, equipment, a guide, and sightseeing, that is a reasonable price if you value a playful activity as much as a formal city lecture. It is less attractive if your main goal is detailed architecture commentary or a guaranteed route past every famous downtown landmark.
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Getting started at 2 East 8th Street

The meeting point is 2 E 8th St, Chicago, Illinois 60605. It is near public transportation, which helps if you are staying elsewhere in the city. The tour ends at the same location, so you do not need to arrange a ride from a different neighborhood.
Allow a little extra time to find the office. The meeting area has drawn complaints for looking cluttered, untidy, or more like a garage than a polished tour shop. One rider also described the bathroom as poorly maintained. That does not directly tell you how the equipment will perform, but it can make a rough first impression.
I would treat the meeting point as a practical starting place rather than part of the attraction. Arrive ready to listen, complete the training, and check that your machine feels comfortable before leaving. If you have trouble locating the entrance, use the booking contact details rather than wandering around nearby.
The tour is capped at eight people. That is one of its best features. A small group allows the guide to watch how each person is riding and stop for questions without holding up a crowd of thirty.
Learning the Segway before Grant Park
The first part is not sightseeing. You get acquainted with the Segway, learn how to control it, and receive safety gear. This matters more than it may sound. A machine that responds to your weight and balance can feel strange for the first few minutes, especially if you are cautious about new activities.
Guide Mike Artur receives repeated praise for clear instruction. Riders describe feeling safe and comfortable soon after the practice session. That is important for a tour that moves through public areas, where you need to steer, stop, and keep awareness of people around you.
Do not rush the training. Use this time to ask questions and make sure you understand how to slow down. If the machine feels awkward, say so before the group leaves. The tour is designed for most participants, but the information does not promise that every person can ride comfortably.
The ride itself has been described as a mix of flat and sloped sections. That gives you a little variety, but it also means you should expect more than a perfectly level cruise. Wear clothes that allow easy movement and shoes you can ride in safely. Meals are not included, so plan food before or after the tour rather than expecting a snack stop.
Grant Park and Buckingham Fountain
The park route moves through scenic and historic downtown areas, with Grant Park as one of its main settings. Grant Park is a useful place to begin understanding Chicago because it links the central city with the lakefront. You get open space, formal park views, and a break from the tall buildings nearby.
Buckingham Fountain is another major stop. It is one of the city’s most recognizable public features, and the wide park setting gives you a good place to pause for photos. The fountain also helps orient you: you are still close to downtown, but the open park and lake air make the city feel less boxed in.
This portion of the ride is likely to suit first-time visitors who want a broad look at Chicago rather than a close study of one building. You can see several important areas in a short time. The tradeoff is that the stops may be brief, and the guide’s commentary can only cover so much during a moving tour.
Mike is praised for mixing local facts with humor. That tone can make the ride more memorable than a string of dates and names. Still, the quality of the narration depends on the guide and the group’s ability to hear. One rider found the guide spoke too quickly and focused too much on personal anecdotes instead of the places along the route. If you prefer detailed interpretation, ask questions when the group stops.
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Museum Campus and the lakefront
The route may continue toward the Museum Campus and the lakefront. This is where the tour’s broad city promise needs a little explanation. The Museum Campus is a concentrated area with major cultural attractions, but this activity is an outdoor ride, not a museum visit. You will see the area from outside and learn about the surroundings, but museum admission and indoor touring are not included.
The lakefront adds a different view of Chicago. Instead of looking up at buildings, you get open space and a sense of how the city meets Lake Michigan. For many riders, this is one of the prettiest parts of the outing, especially when the guide chooses good photo locations.
The route can also include a surprising stop near an old airport nature preserve, according to one account of the ride. Since the precise path can vary, I would not book this solely for that stop. Still, it suggests that the outing may include more than the standard postcard sights when the guide has room to shape the route.
Here is the important caution: some people expect a full tour of the city and find that the outing stays mostly around the Museum Campus. If you have already explored that area, you may want to confirm the route before paying. The title suggests a general Chicago tour, but the actual experience can feel like a park and lakefront tour rather than a complete downtown circuit.
The Riverwalk, bridges, Navy Pier, and Michigan Avenue

The alternative route follows the Chicago River and Riverwalk area. This gives you a different look at the city, with bridges, river views, Navy Pier, and historic Michigan Avenue in the mix. It is a stronger match for you if you want a downtown-focused ride with more recognizable city streets and architecture.
The Chicago River is central to understanding Chicago’s development. From the Riverwalk, you can see how bridges, water, roads, and tall buildings work together in a compact part of the city. The route may also pass famous bridges, which makes this option useful for photographs and orientation.
Navy Pier adds another familiar Chicago landmark. You should think of it as a passing or viewing point rather than a full visit, since the tour lasts about two hours and does not include time for attractions or meals there.
Michigan Avenue and Millennium Park bring the ride closer to the heart of downtown. Passing Millennium Park gives you a quick look at one of Chicago’s best-known public spaces, but this is not a substitute for returning later on foot. If you want time at the park, plan a separate visit.
Because the supplied route description presents both a park route and a Riverwalk route, ask which one applies to your departure. This single question can determine whether the tour matches your plans. If you want Grant Park and Buckingham Fountain, choose that focus. If you want bridges, the Riverwalk, Navy Pier, Michigan Avenue, and Millennium Park, request the river route.
Guide style, safety, and the small-group benefit

The strongest part of the experience is usually the guide’s role. Mike Artur is repeatedly praised for being friendly, funny, professional, and good at making first-time riders feel secure. His instruction is a major reason the activity works for people who have never tried a Segway.
A good guide also controls the pace. The route includes public spaces, slopes, and sightseeing stops, so you need someone who can balance fun with caution. The small group helps here. With no more than eight riders, the guide can notice when someone is uncertain and give more direct help.
The weakness is that the experience may not be equally polished every day. One person found the narration hard to understand because it was delivered quickly. Another wanted more factual information about the city and fewer personal stories. If clear, detailed commentary is essential to you, listen closely during the safety briefing and ask the guide to repeat anything you miss.
Equipment condition is another point to check. A rider who had taken many Segway tours found some of the machines in poor condition. That is not a universal verdict, but it is a fair reason to look over your equipment before departure. Report anything that seems loose or uncomfortable immediately.
The operator has also had serious scheduling complaints, including occasions when the guide did not appear or the business was closed for the season despite a booking. These reports conflict with the many successful outings, but they are still worth taking seriously. Confirm the departure details shortly before the tour, especially if you are visiting outside the main season.
Who will enjoy this Chicago Segway tour?
I would recommend it most strongly to:
- First-time Chicago visitors who want a quick orientation
- People who enjoy active sightseeing more than sitting on a bus
- Families or friends looking for a shared activity with a small group
- Riders who want Grant Park, Buckingham Fountain, the lakefront, or the Riverwalk
- Anyone curious about Segways but nervous about learning one
- Visitors with limited time who want to cover several downtown areas
I would be more cautious if you want a deep architectural tour, a guaranteed visit to every listed landmark, or a carefully polished office and equipment operation. The ride can be fun and informative, but the route and guide style appear to matter a great deal.
The activity is also weather-dependent. If poor weather cancels it, you are offered another date or a full refund. For your own plans, keep a little flexibility around the booking rather than scheduling it immediately before an important flight or dinner.
At $65, the value is strongest when you see it as both transportation and entertainment. You are paying to learn a new skill, move through several parts of the city, and hear local stories. You are not paying for museum entry, food, or a full-day sightseeing program.
My verdict: book it after confirming the route
I would book this tour if you want a fun, active way to get your bearings in Chicago and you are comfortable with some variation in the route. The eight-person cap, beginner instruction, and strong safety feedback make it appealing for first-time Segway riders. Mike Artur is a particular plus when he is leading the group.
Before booking, confirm three things: the route you will take, the current operating schedule, and the exact meeting instructions. If you are promised the Museum Campus route, expect parks and lakefront scenery rather than a complete city tour. If you want the Riverwalk, bridges, Navy Pier, Michigan Avenue, and Millennium Park, make sure that is the version you receive.
Cancel at least 24 hours before the start time for a full refund. Cancellations or changes inside that window are not refunded or accepted. With those details settled, this is a lively two-hour introduction to Chicago, with a few rough edges but plenty of potential fun.
FAQ
How long is the Chicago Segway tour?
The tour lasts approximately two hours.
Where does the tour start?
It starts at 2 E 8th St, Chicago, Illinois 60605.
Where does the tour end?
The activity ends back at the meeting point.
How many people can join the tour?
The tour has a maximum of eight participants.
Do I need previous Segway experience?
No specific previous experience is required. The tour includes Segway instruction and safety gear before the ride begins.
Which Chicago sights may be included?
Depending on the route, you may see Grant Park, Buckingham Fountain, the Museum Campus, the lakefront, the Chicago River, Navy Pier, famous Chicago bridges, Michigan Avenue, and Millennium Park.
Are meals included?
No. Meals are not included in the tour.
Is the tour available in poor weather?
The tour requires good weather. If poor weather causes a cancellation, you can be offered another date or a full refund.
What is the cancellation policy?
You can cancel at least 24 hours before the start time for a full refund. Cancellations or changes made less than 24 hours before the experience are not accepted, and the amount paid is not refunded.
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