Review · NEW ZEALAND SEGWAY TOURS
Auckland: Segway to North Head Volcano Summit
North Head is one of Auckland’s best lookouts, and reaching it by Segway makes the trip more playful than a standard sightseeing walk. You’ll glide past Devonport’s Victorian villas, beaches, yacht club, and lava flows before entering the old fort and climbing to Maungauika/North Head’s summit for wide views across the Hauraki Gulf.
I like the patient training and the tiny group, capped at four people. Pauline, the owner and guide, gets particular praise for her calm instruction, local stories, and sense of humor. The main drawback is that this is not a passive ride. You need to balance, steer, and walk a little through the tunnels, and the tour is not suitable for children under 10, pregnant women, or people with mobility limits.
Key points to know before you book

- Small groups make learning easier: The tour is limited to four participants, so your guide can watch your riding and adjust the pace.
- The real star is North Head’s view: From the volcanic summit, you look across Auckland City and the Hauraki Gulf, with Rangitoto Island in the distance.
- You get more than a Segway lesson: The route combines Devonport homes, beaches, parks, military sites, tunnels, and village streets.
- Pauline adds a personal touch: She is the owner and guide, and her mix of facts, humor, and local stories is a major part of the experience.
- There is time to play: At a park near one of Devonport’s beaches, you can practice and enjoy the Segway without simply following the guide.
- Dress for movement and weather: Wear comfortable shoes and practical clothing. High heels are not allowed.
Starting at Devonport Ferry Terminal

The meeting point is inside the Devonport Ferry Terminal, at the end where ferries to Auckland City arrive and depart. You meet the guide at the shared ferry ticket office, at coordinates -36.83325958251953, 174.79580688476562.
This is a handy start if you are staying in central Auckland or arriving by ferry. You do not need to search through Devonport’s streets for a shopfront. Go inside the terminal and walk to the ferry office at the far end. The tour operator shares this space with the Devonport ferry staff.
You can sign in, leave behind any bags you do not want to carry, and get a helmet fitted. That small storage option matters, since you want both hands free and do not want a daypack shifting while you ride.
The full experience lasts about 2.5 hours. Starting times vary, so check availability when booking. The English-speaking guide leads the tour, and the four-person limit creates a much more personal outing than a large vehicle tour.
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The first lesson makes Segway riding less daunting

If you have never used a Segway, the training is the part to take seriously. The guide explains the controls and gives you time to become comfortable before leaving the terminal area. The machine responds to your balance and body movement, but the early practice helps you understand how to start, stop, turn, and control your speed.
The instruction is one of the tour’s strongest features. Pauline is repeatedly praised for giving clear hints and making sure everyone feels secure before setting off. That is useful for first-time riders, especially if you are nervous about looking awkward in front of a group.
You should still expect to concentrate. A Segway is easy to ride once the basic movements click, but it is not something you can operate while staring at the scenery. Keep your eyes ahead, follow the guide’s directions, and allow yourself a few minutes to find your balance.
The small group helps here. With only four people, the guide can notice if someone needs another practice turn. The pace is not described as a race, and the route includes time to settle into the machine before the more interesting stops.
Devonport waterfront villas and volcanic traces

Once everyone is ready, the tour heads around the Devonport waterfront. This opening section introduces the village through its older homes, shoreline, and public spaces rather than treating Devonport as a quick stop on the way to North Head.
Look for the Victorian villas along the water. Their painted details and generous porches give this part of Devonport a distinct character, and the guide explains the stories connected with the houses. You also pass local beaches, the yacht club, and traces of lava flows.
That combination is important. The ride is not only about reaching a viewpoint. You get a sense of how the village sits between the sea and its volcanic cones, with old homes and recreational spaces close to the water.
The Segway works well on this part of the route because you cover more ground than you would on foot without losing the street-level feel. You can still pause for a look or photograph, but you are not sealed inside a bus. The tradeoff is that you must stay alert around streets and other people. The guide’s instructions and the small group help keep the ride orderly.
Exploring the 19th-century fort at North Head

North Head Historic Reserve gives the tour its strongest sense of place. The old fort dates from the 1800s, and the guide takes you to military features including tunnels, gun emplacements, and the disappearing gun.
The disappearing gun is a particularly good stop because it makes the fort’s design easier to understand. Rather than seeing only walls and empty rooms, you get a sense of how the site once worked as a defensive position. The guide also explains the secret communication pipes, an unusual detail that gives the underground section some intrigue.
There is walking involved here. The activity notes describe only a small amount, but you should not expect to remain on the Segway for every minute. The tunnel visit requires you to leave the machine and walk through part of the fort. Comfortable shoes are essential, and anyone with mobility problems should think carefully before booking.
The tunnel section also changes the pace. After riding in open air, you move through a more enclosed, historic setting. It is one of the reasons this outing feels more varied than a simple Segway circuit around town.
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The summit view over Auckland and the Hauraki Gulf

The ride then reaches the summit of the volcanic cone. This is the visual high point of the tour, with broad views toward Auckland City and across the Hauraki Gulf. The position gives you a strong sense of the water, the city, and the volcanic terrain around them.
The summit is worth time, not just a quick photograph. Ask the guide to take pictures with North Head behind you, as the tour specifically includes chances for memorable shots. A guide who knows the stops can also help you make the most of a short pause instead of leaving you to guess where to stand.
The views are a good reason to choose this tour over a town-only Segway ride. You get the fun of the vehicle, but the payoff is a lookout that would otherwise require a separate visit to North Head.
Weather will affect this section. The tour runs outdoors, so bring weather-appropriate clothing. A clear day should give you the best chance of seeing across the gulf, but the activity does not promise a particular view condition. Keep your plans flexible enough to enjoy the historic sites even if the air is not perfectly clear.
Back streets, beaches, and Rangitoto Island

After North Head, the route returns through Devonport’s back streets. This section lets you ride away from the main waterfront and see more of the village’s parks and reserves.
The guide takes you to a park beside one of Devonport’s best beaches, with views toward Rangitoto Island. Rangitoto is Auckland’s youngest volcanic cone, and seeing it from Devonport adds useful context to the area’s volcanic setting. You are not simply looking at an attractive island. You are seeing another part of the same volcanic story that shaped North Head.
This is also where the tour gives you free time to put the Segway through its paces. That detail makes a real difference. Many vehicle tours keep you moving from stop to stop, but here you get a chance to enjoy the machine itself. You can practice turns and movement in the park instead of worrying about traffic or holding up the group.
The free time should appeal to people who book this for fun as much as for sightseeing. If you are mainly interested in monuments and photographs, you may find the play period less essential. If you enjoy learning a new activity, it is one of the best parts.
The return route passes more parks and reserves, with the guide continuing the local history. A final hill climb leads back toward the office, with a brief view of Auckland City along the way. That last climb gives you one more chance to get used to the Segway’s handling before the tour ends at the ferry terminal.
What the guide adds to the experience
The machinery is only half the reason to book. The guide shapes the day by deciding when to pause, what details to explain, and how much time to give each rider.
Pauline, the owner and guide, receives especially strong praise for her patience and local knowledge. Her style combines facts with humor and local rumors, which is a good fit for a route that includes both grand viewpoints and small village details. She also invites input during the tour, so the outing can respond to what interests your group.
Her riding skill matters too. You are following someone who knows the route and can demonstrate how to handle the Segway. For a first-time rider, that confidence reduces the worry of being left behind or sent onto a difficult section too soon.
A guide cannot remove every physical demand. You still need enough balance to ride and enough comfort to walk through the fort. But good instruction makes a noticeable difference, and this tour appears strongest for people who want support without being treated like part of a large crowd.
How the value compares with a standard sightseeing tour
No price is provided here, so I cannot judge the exact cost against other Auckland activities. I can judge what the 2.5-hour format includes.
You receive equipment, helmet fitting, hands-on training, a guided ride through Devonport, North Head’s fort and tunnels, summit views, beach and park stops, and time to practice. That is a lot of variety in one outing. You also avoid arranging separate transport between the ferry terminal, village, and reserve.
The small group adds value if you care about personal instruction. A large group might be cheaper, but it would be harder for a guide to watch each rider closely or adjust the pace. Here, the four-person limit supports both safety and conversation.
I would compare the price with the combined cost of a separate Devonport visit, a North Head outing, and a stand-alone activity. The tour does not replace every possible Auckland attraction, but it gives you several kinds of sightseeing in one compact session.
The best value comes if you are new to Segways or want a local guide. If you already know Devonport well and only want the North Head summit, a simpler visit may suit you better.
Who should book this ride?

This tour suits adults, older children aged 10 and above, couples, families with suitable children, and small groups of friends. It is a strong choice if you want to see more of Devonport than the ferry terminal and main waterfront.
It also works well as a shore excursion. The ferry connection makes Devonport easy to reach from Auckland City, and the tour returns to the same terminal area. You should still allow enough time around your ferry plans, since the tour itself lasts 2.5 hours and starting times vary.
Book it if you like a mix of movement, scenery, and local stories. The route is active but not presented as a demanding athletic outing. You need basic balance, comfortable shoes, and the ability to walk a little inside the fort.
This is not suitable for pregnant women, people with mobility impairments, anyone under 99 pounds or 45 kilograms, or anyone over 264 pounds or 120 kilograms. Intoxication is not allowed, and high-heeled shoes are unsuitable.
Practical details that matter
Wear comfortable shoes and clothing suited to the weather. You will ride outdoors, stop by the water, climb toward the summit, and walk through the tunnels. Leave high heels at your accommodation.
You can leave unwanted bags at the office, which makes the ride easier. Helmets are fitted before training begins.
The tour is conducted in English. Free cancellation is available up to 24 hours before the start for a full refund, and the reserve-now, pay-later option lets you hold a place without paying at the time of booking.
The group is limited to four people. That limit is especially useful during the training and the fort visit, since the guide can keep the group together and give more direct help.
Should you book the North Head Segway tour?
I would book this if you want Auckland views with a bit of fun built in. The tour combines Devonport’s Victorian homes and beaches with North Head’s fort, tunnels, volcanic summit, and Rangitoto views. It gives you both guided sightseeing and time to enjoy the Segway itself.
The best reasons to choose it are the small group, patient instruction, and Pauline’s personal guiding style. Skip it if you dislike balancing activities, have mobility concerns, or want a quiet walking tour with no training period.
For the right person, this is a memorable way to see Devonport. You get the city and gulf from above, the village at street level, and a slice of Auckland’s military and volcanic past in one well-paced morning or afternoon.
FAQ
Where does the Segway tour meet?
Meet inside the Devonport Ferry Terminal at the end where the ferries to Auckland City arrive and depart. The meeting point is the ferry ticket office shared with the tour operator.
How long does the tour last?
The tour lasts 2.5 hours.
How many people are in the group?
The group is limited to four participants.
Is the tour conducted in English?
Yes. The live tour guide speaks English.
Do I need previous Segway experience?
No previous experience is stated as necessary. The tour begins with training and practical tips to help you learn how to ride before leaving the meeting area.
What places does the tour visit?
The route includes Devonport’s waterfront and village streets, Victorian villas, beaches, the yacht club, lava flows, North Head Historic Reserve, the old fort, tunnels, gun emplacements, the disappearing gun, and a summit viewpoint over Auckland City and the Hauraki Gulf.
Is there walking during the tour?
Yes. There is a small amount of walking, including a walk through the fort’s tunnels. Comfortable shoes are recommended.
What should I bring?
Bring comfortable shoes and weather-appropriate clothing. You can also leave bags at the office if you do not want to carry them.
Who cannot take part?
The tour is not suitable for children under 10, pregnant women, people with mobility impairments, people under 99 pounds or 45 kilograms, or people over 264 pounds or 120 kilograms. High heels and intoxication are not allowed.
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