Review · NEW ZEALAND SEGWAY TOURS
Guided Segway Tour to the summit of Mt Victoria in Devonport Auckland
A Segway ride to the top of Mt Victoria gives you two good Auckland experiences in one: a look around old Devonport and a high viewpoint over the city, harbor, and gulf. You learn the machine first, then glide through streets, parks, and open spaces before reaching the volcanic summit and its 360-degree views.
I like the small group limit of six, which gives guide Pauline time to coach first-time riders and help anyone who needs a little extra support. I also like the route itself. You are not simply transported to a viewpoint, you see Devonport’s villas, waterfront areas, local stories, and unusual summit features along the way.
The main caution is weather. The tour operates in changing conditions, but heavy or unsafe weather can lead to cancellation. You also need to meet the weight range of 35 to 120 kilograms and be comfortable standing, balancing, and climbing stairs without help.
Why this Devonport ride is worth your time

- Mt Victoria by Segway: Ride to Takarunga, Auckland’s highest volcanic cone on the North Shore, instead of making the entire ascent on foot.
- A genuinely small group: No more than six people join each tour, allowing for close instruction and a relaxed pace.
- Pauline’s local touch: The owner and guide has lived in Devonport for decades and brings personal stories to the streets and viewpoints.
- A useful first lesson: Full Segway training comes before the sightseeing, making the tour suitable for many first-time riders.
- The summit mushroom vents: The unusual mushroom-shaped structures near the top add a memorable detail to the view stop.
- Easy ferry-side meeting point: The tour starts beside the Devonport Ferry Terminal at 1 Queens Parade and finishes there.
Starting beside the Devonport ferry terminal

Magic Broomstick Segway Tours begins at 1 Queens Parade, beside the Devonport Ferry Terminal. That location is handy if you are staying in central Auckland or arriving by ferry, but transport to the meeting point is not included, so you need to arrange your own way there.
Devonport makes a good base for this activity. It has a calmer village feel than central Auckland, with older homes, open public spaces, and a waterfront setting. The short ferry ride from downtown places you in a different part of the city without a long transfer.
Allow a little time to arrive before the start. You will need to meet the guide, receive a helmet, and get comfortable with the Segway before the sightseeing begins. The whole experience lasts about two hours and returns to the same meeting point, a useful detail if you have a ferry, cruise, or later Auckland plan to catch.
The tour is run by Pauline, who is also the owner. Her approach, based on the supplied experience details, is hands-on and patient rather than rushed. That matters here because a Segway can feel strange for the first few minutes, even though the controls are simple once you understand how your body movement affects the machine.
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Learning to ride before leaving Devonport
The first part of the outing is training and practice. You are not expected to arrive as a skilled Segway rider. Pauline explains how to mount, balance, move forward, slow down, turn, and stop, then gives you time to become comfortable before setting off.
This is one of the strongest parts of the experience for a beginner. Several riders had never used a Segway before, while others had ridden them on earlier trips. The small group makes it easier for the guide to watch each person and adjust the instruction.
The tour also has a useful safety-first tone. Helmets are provided, and the guide can stay close to anyone who is still finding their balance. One especially practical detail from the experience is that Pauline has helped a less confident rider up a hill by holding the other Segway. That is not a promise that every rider will receive a private escort, but it shows the kind of direct assistance available in a group this size.
The training does not mean the activity is effortless. You still need to stand for much of the two hours, steer accurately, and respond to slopes or uneven ground. If you are agile enough to climb stairs without help and fall within the stated weight range, most people can take part. The tour is not recommended during pregnancy.
Rolling through Devonport’s older streets

Once everyone is ready, the route moves through historic Devonport. You can expect a mix of back streets, parks, waterfront areas, and streets lined with Victorian villas. The Segway lets you cover more ground than you would on foot while still moving slowly enough to hear the guide and stop for photos.
I like this part because it gives the summit some context. Mt Victoria is not an isolated lookout reached by vehicle. You first get a sense of Devonport as a lived-in seaside village, then climb above it for the wider Auckland view.
Pauline uses the ride to explain local architecture and the area’s past. Her long connection with Devonport gives the commentary a personal quality. You are not simply hearing a list of dates and place names. You get stories about a community she has called home for many years, along with explanations of the sites along the route.
The exact order of the streets and stops can vary with weather, group ability, and riding conditions. That flexibility is helpful for safety, though it means you should not expect a rigid sightseeing schedule. The priority is a comfortable ride for everyone, not racing from one landmark to another.
Climbing Takarunga, or Mt Victoria

The central goal is Takarunga, also called Mt Victoria. It is the highest volcanic cone on Auckland’s North Shore, and the route takes you to its summit on two wheels.
The climb is the part that makes this tour more than a standard Devonport orientation. You feel the Segway’s ability to handle the uphill route, and you avoid making the full ascent on foot. The ride is especially appealing if you want a viewpoint but do not want your morning or afternoon dominated by a long uphill walk.
At the top, the guide points out places of interest and explains some of the area’s story. The 360-degree outlook is the reward: Auckland city, the harbor, the gulf, and surrounding parts of the region spread out from the volcanic cone.
You will want a clear day for the best views. The tour can operate in ordinary wet weather, but clouds and rain may reduce the visual payoff. If conditions become unsafe for Segway riding, the operator offers another date or a refund, less any applicable administration fee. This is one reason I would keep some flexibility in your Auckland schedule if the summit view is a major reason for booking.
Near the summit, look for the odd mushroom-shaped air vents. They are a distinctive feature of the hilltop and one of the small details that makes the stop more memorable than a generic lookout. The guide’s commentary helps turn these structures and the wide view into part of a place, rather than just a photo stop.
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What the two-hour schedule feels like

The stated itinerary allows about 20 minutes at Magic Broomstick Segway Tours and roughly 90 minutes around Mt Victoria. In practice, the training blends into the beginning of the ride, while the rest includes movement through Devonport, explanations, pauses, and the summit stop.
That makes the tour feel like an introduction rather than an intensive Segway session. You get enough practice to ride safely, then use the machine as a way to explore.
The pace can also depend on the group. A confident rider may want to move faster, while a first-timer may need more time. A maximum of six helps, but this is still a shared outing. The guide’s job is to keep the group together, so do not book it expecting a private, high-speed ride.
Solo bookings can sometimes feel more personal, but you should not assume the tour will always run beyond the scheduled time. One past outing was extended for a single participant, yet that was a special circumstance rather than a standard inclusion. Plan around the advertised two hours.
The tour ends back at the ferry terminal meeting point. That makes it easy to continue exploring Devonport afterward or return across the harbor, but you should leave a buffer if you have a fixed departure time.
The value of $89.98 per person

At $89.98 per person, this is not the cheapest way to see Devonport, especially if you are comfortable walking and only want the summit view. You could explore parts of the village independently and reach viewpoints without paying for a guide.
The value comes from combining several services in one outing:
- Segway rental
- Helmet use
- Hands-on instruction
- A local guide
- Historical and local commentary
- A planned route through Devonport
- A guided climb to Mt Victoria
- A small group capped at six
I think the price makes the most sense for visitors who want an activity, not just transportation to a viewpoint. You are paying for the fun of riding, the confidence that comes with instruction, and the chance to see more of Devonport in two hours than you might cover casually on foot.
It also suits people who have limited time in Auckland. The meeting point is close to the ferry, the experience returns to its starting place, and the route combines village sights with a major outlook. If you are arriving by cruise ship, be careful with timing. The operator has worked with visitors on tight schedules, but traffic, ferry timing, and weather can still disrupt a close connection.
Who should book, and who should think twice

This ride works best for adults, families with eligible teenagers, couples, and small groups who like active sightseeing. The minimum age for the Mt Victoria tour is 13. Children must be accompanied by an adult.
You do not need previous Segway experience. In fact, the training is designed for newcomers, and the guide allows time to practice before leaving the starting area. Riders who have used Segways before may also enjoy it because the route, rather than the lesson, is the main attraction.
I would be cautious about booking if you have poor balance, difficulty standing for extended periods, or trouble climbing stairs without assistance. The tour is also not recommended for pregnant women. Everyone must weigh between 35 and 120 kilograms, a firm requirement rather than a suggestion.
The activity runs in all weather conditions, so dress for Auckland’s changeable weather. Rain does not automatically end the ride, but very poor conditions can make it unsafe. Comfortable clothing and shoes are sensible, though the supplied information does not specify a particular dress code.
Why the guide makes a difference

The equipment gets you moving, but the guide shapes the experience. Pauline’s role goes beyond explaining the controls. She shares Devonport’s architecture, local past, open spaces, and military-related points of interest, then adds context at Mt Victoria.
Her experience is another practical advantage. She has been guiding Segway tours for many years and has developed a patient teaching method for people who are new to the machines. That does not remove the need to pay attention, but it should help you settle in faster.
I also like the personal scale of the business. A six-person maximum means the guide can hear questions, monitor the group, and make the ride feel less like a conveyor belt. A larger operator might offer more departure times, but this format gives you more direct contact with the person leading the tour.
The tradeoff is that a small owner-operated tour may have fewer backup options if weather or scheduling changes arise. The stated cancellation terms provide a new date or refund if extreme weather makes riding unsafe, and you can cancel for a full refund up to 24 hours before the start time. Late cancellations and changes are not accepted for a refund.
Should you book the Mt Victoria Segway tour?
Book it if you want a lively way to see Devonport, prefer a small group, and like the idea of learning something new while sightseeing. The best reasons to choose it are the summit views, Pauline’s local connection, the careful beginner training, and the chance to combine village streets with a volcanic viewpoint.
Skip it if you only want a quick lookout, dislike balancing activities, or have a tight schedule with no room for weather changes. Walking around Devonport can cost less, and the ride does require standing, attention, and suitable weather.
For most active visitors, this is a good-value two-hour introduction to one of Auckland’s most appealing waterfront districts. If you can manage the physical requirements and keep your plans flexible, the small group and Mt Victoria climb make this more distinctive than a standard city sightseeing ride.
FAQ
Where does the tour start?
It starts at Magic Broomstick Segway Tours beside the Devonport Ferry Terminal, at 1 Queens Parade, Devonport, Auckland 0624.
Where does the tour finish?
The tour ends back at the same meeting point near the Devonport Ferry Terminal.
How long does the experience last?
The tour lasts approximately two hours.
What is the price?
The listed price is $89.98 per person.
Is transportation to the meeting point included?
No. Transportation to and from the Segway start location is not included.
What is the minimum age?
The minimum age for the Mt Victoria Magic tour is 13 years. Children must be accompanied by an adult.
Do I need previous Segway experience?
No. Full Segway training is provided before the sightseeing portion begins.
How many people can join the tour?
Each tour has a maximum of six participants.
What weight range is required?
All participants must weigh between 35 and 120 kilograms, or 75 and 265 pounds.
What happens if bad weather cancels the tour?
If extreme weather makes riding unsafe, you will be offered an alternative date or a refund, less any applicable administration fee. You can also cancel up to 24 hours before the start time for a full refund.
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