Review · NEW ZEALAND SEGWAY TOURS

Guided North Head Fort Segway Tour in Devonport Auckland

★ 5.0 · 23 reviews From $108 Operated by Magic Broomstick Segway Tours Ltd · Bookable on Viator
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North Head Fort gives this Segway ride more substance than a simple spin around town. You glide from Devonport’s ferry terminal to Maungauika, a volcanic summit once used for coastal defense, then leave the Segway to inspect old fortifications, bunkers, and tunnels. From the top, Auckland and the Hauraki Gulf open out in every direction.

I like two things right away: the small maximum group of six, and the careful training on the pier before you head into town. Pauline, the owner and guide, is praised for patience, clear instruction, and adapting the ride for older riders and first-timers. The main consideration is that the tour gives a good deal of time to military history, so it may suit you less if you want a mainly scenic ride through Devonport’s residential streets.

Key points to know before you book

Guided North Head Fort Segway Tour in Devonport Auckland - Key points to know before you book

  • North Head is the main event: Ride to a volcanic summit and explore an 1880s defense site with fortifications, tunnels, and bunkers.
  • Training comes before sightseeing: You practice on the pier until you feel ready, which helps first-time Segway riders settle in.
  • Groups stay very small: No more than six people means direct help from your guide and less waiting.
  • Pauline brings long experience: Her 15-plus years around Segway tours show in the calm instruction and personal attention.
  • The ferry makes access easy: The office is beside Devonport Ferry Terminal, about a 10-minute ride from central Auckland by ferry.
  • Allow for stairs and walking: You need to be able to climb stairs without help, and the tour is not recommended during pregnancy.

Starting beside Devonport Ferry Terminal

Guided North Head Fort Segway Tour in Devonport Auckland - Starting beside Devonport Ferry Terminal

Magic Broomstick Segway Tours begins at 1 Queens Parade, directly by Devonport Ferry Terminal. That location matters. If you are coming from central Auckland, the ferry ride takes about 10 minutes, and the office is only steps from the terminal when you arrive.

The tour lasts approximately two and a half hours, with the activity ending back at the same meeting point. You do not need to arrange separate transport between the start and finish, but you do need to make your own way to Devonport. If you are arriving from a cruise ship, this is a particularly practical outing because the ferry connection and the meeting point are straightforward.

Plan to arrive ready to learn rather than ready to race off. The first part takes place around the office and pier, where you receive your helmet and instruction. This is not just a quick safety speech. You get time to practice controlling the Segway before the guide leads you onto the route.

That practice period is useful for nervous riders. Several people had never ridden a Segway before, and Pauline’s method is to offer clear directions, watch your progress, and give gentle reminders as needed. If you are older, uncertain on two wheels, or simply do not want to look foolish in front of a group, this is the right kind of start.

The maximum group size is six. That small number gives the guide room to adjust the pace, answer questions, and keep an eye on anyone who needs more practice. It also makes the tour feel less like a moving line of machines.

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Riding from the pier through Devonport

Guided North Head Fort Segway Tour in Devonport Auckland - Riding from the pier through Devonport

Once everyone is comfortable, the ride heads into Devonport. The route finishes with beaches, parks, and the heart of the seaside village, so you cover more ground than you would on foot without turning the outing into a workout.

A Segway is useful here because it lets you move between several parts of Devonport in one outing. You can see the village, reach North Head, and return without spending the whole day walking uphill. The tradeoff is that the ride is guided and paced for the group. You are not choosing your own route or stopping wherever you wish.

The historic military material takes up a noticeable portion of the experience. One person would have preferred more time through Devonport’s neighborhood streets and local sights, and that is fair advice if your main interest is architecture or village life. You can ask Pauline about spending more time in the streets, since she has indicated that the route can be adjusted when practical.

Still, the military focus gives the tour a clear purpose. You are not simply gliding past pleasant views. You are heading toward a specific site with a long defensive role, and the guide’s live commentary helps explain what you are seeing.

The pace also makes this a good choice for a mixed-age group. A 73-year-old rider was able to take part after feeling nervous at first, and the guide adapted the experience with patience. That does not mean every rider will find the machine effortless, but it shows why the early practice and small group are important.

Reaching North Head and Maungauika

Guided North Head Fort Segway Tour in Devonport Auckland - Reaching North Head and Maungauika

North Head Historic Reserve, also known as Maungauika, sits on a volcanic cone above the harbor. The summit is the visual payoff of the ride. From here, you can look back toward Auckland City and across the Hauraki Gulf, with the high position giving the views a much wider sweep than you get from the ferry terminal or village streets.

Your guide leads you up to the summit and explains the site’s military role. The fort was built in the 1880s, and the remains include defensive structures, bunkers, and tunnels. You dismount so you can walk around and explore parts of the reserve more closely.

This is where the tour becomes more than a novelty ride. The Segway handles the distance and approach, while your feet take over where careful walking is needed. You get the fun of riding without missing the site itself.

Expect some walking and stairs at North Head. You must be agile enough to climb stairs unaided, and the tour is not designed for someone who needs substantial mobility support. The activity is not recommended for pregnant people, either. These are important limits, especially if you are booking for a family group with different abilities.

The military remains may appeal most if you like places where history is tied to a real setting. The guide points out locations of importance and adds local stories and anecdotes, rather than leaving you to inspect anonymous concrete rooms on your own. You should also expect the commentary to lean toward defense history more than general Auckland sightseeing.

The value of Pauline’s guiding style

Guided North Head Fort Segway Tour in Devonport Auckland - The value of Pauline’s guiding style

The guide can make or break a Segway tour. Here, Pauline receives especially strong praise for being patient, personable, and attentive. She has more than 15 years of experience, and that background seems most useful during the early instruction and the transitions between riding and walking.

She also brings a personal touch to the history. The tour includes live commentary about local history and culture, and the guide answers questions during the route. That matters at North Head, where a bunker or tunnel can feel like a dark empty space without context.

Pauline has also shown flexibility when groups arrive late or include a nervous first-time rider. You should not treat that as permission to arrive late, but it is reassuring if your ferry connection runs behind schedule. The group limit of six gives her a realistic chance to help individuals rather than simply calling out instructions from the front.

The tone is friendly and relaxed. This is not a formal museum tour, and you should expect conversation, jokes, and a guide who enjoys showing off Devonport. That style works well for families, couples, and cruise passengers who want an easy introduction to the area.

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What the ride is really worth at $108.60

Guided North Head Fort Segway Tour in Devonport Auckland - What the ride is really worth at $108.60

At $108.60 per person, this is not the cheapest way to see Devonport. You could walk around the village and reach viewpoints without paying for equipment or instruction. The price makes more sense when you count what is included: a local guide, helmet, training, live commentary, the Segway itself, and a small group capped at six.

You are also paying to combine several experiences in one outing. The tour links the ferry-side village, North Head’s military remains, harbor viewpoints, beaches, parks, and the return to central Devonport. On foot, you would need more time and energy to cover the same range.

The value is strongest for first-time visitors who want orientation without a long walk. It is also strong for cruise passengers with limited time, since the ferry ride is short and the office is right beside the terminal. Families with teenagers may appreciate the novelty, though the North Head and Historic North Head tours require participants to be at least 13.

The price is less compelling if you already know Devonport well, dislike guided activities, or mainly want quiet time in the village. You may also feel the cost is high if military history does not interest you. In that case, the scenic riding sections may not be enough on their own.

The tour is available at different times depending on the season. Check the specific departure when booking, and allow the full two and a half hours rather than trying to squeeze it into a narrow gap.

Weather, clothing, and practical limits

Guided North Head Fort Segway Tour in Devonport Auckland - Weather, clothing, and practical limits

The tour operates in all weather conditions, so dress for Auckland’s changing conditions. Bring clothing that works for wind and rain as well as sun. North Head is exposed, and weather that feels mild beside the ferry terminal may feel less comfortable at the summit.

A helmet is supplied. You do not need to bring your own, though you should wear practical clothing and shoes suitable for riding and some walking. The information supplied for the tour does not list a special footwear requirement, but sensible shoes are the obvious choice for stairs and uneven areas.

Participants must weigh between 35 and 120 kilograms, or about 75 to 265 pounds. This is a firm equipment limit, so check it before booking. Children must be accompanied by an adult, and service animals are allowed.

The stated minimum age is 13 for the Mt. Victoria Magic and Historic North Head tours. The operator also offers other rides with a minimum age of 10, but that lower age does not apply to this North Head option.

If extreme weather makes riding unsafe, you can be offered another date or a refund less an administration fee. For ordinary weather, the tour still runs, so do not book it expecting an automatic cancellation whenever conditions are damp or windy.

Free cancellation is available if you cancel at least 24 hours before the local start time. Cancellations or changes made inside that window are not accepted for a refund.

Who will enjoy this Devonport Segway tour

Guided North Head Fort Segway Tour in Devonport Auckland - Who will enjoy this Devonport Segway tour

I would choose this outing if you want an active way to see Devonport but do not want a demanding hike. The Segway lets you cover ground with less effort, and the guide keeps the experience social and easy to follow.

It fits especially well for:

  • First-time Segway riders who want patient instruction
  • Cruise passengers looking for a shore outing close to the ferry
  • Families with teenagers aged 13 or older
  • Couples who want views, history, and a little novelty
  • Older adults who are comfortable standing, steering, walking, and climbing stairs
  • Small groups that value direct attention from a local guide

I would think twice if you have limited balance, cannot climb stairs without help, are pregnant, or fall outside the weight range. You should also choose another activity if your priority is a long, slow look at Devonport’s streets rather than a ride centered on North Head.

The small group helps, but it does not remove the physical demands. You still need to control the Segway, stand during the ride, dismount, and walk through parts of the reserve.

Should you book the North Head ride?

Guided North Head Fort Segway Tour in Devonport Auckland - Should you book the North Head ride?

Book it if you want the best mix of harbor views, military history, and easy transport from central Auckland. The ferry-side meeting point removes much of the usual day-trip fuss, while the small group and patient instruction make the activity approachable for first-timers.

I especially like this tour for cruise passengers, older family groups, and anyone who wants to see more than Devonport’s waterfront without committing to a long walk. Pauline’s calm style is a real benefit, and the North Head fortifications give the ride a memorable destination.

Skip it if you want a purely scenic neighborhood tour, dislike structured commentary, or cannot manage stairs and some walking. For everyone else, $108.60 buys a well-planned half-day outing with a clear sense of place, not just a quick ride on a novelty vehicle.

FAQ

Where does the North Head Segway tour start and finish?

It starts and ends at Magic Broomstick Segway Tours, 1 Queens Parade, beside Devonport Ferry Terminal in Auckland.

How long does the experience last?

The tour takes approximately two and a half hours, including instruction, riding, time at North Head, and the return to Devonport.

How large is the group?

The tour has a maximum of six participants.

What is included in the price?

The price includes a local guide, helmet use, GST, and live commentary. Transportation to and from the Segway meeting point is not included.

What age do children need to be?

The minimum age for the Historic North Head tour is 13. Children must be accompanied by an adult.

Can I cancel for a full refund?

Yes. You can cancel at least 24 hours before the experience start time for a full refund. Cancellations and changes made less than 24 hours before the start time are not accepted for a refund.

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