Review · USA SEGWAY TOURS
Juneau Alpine Segway Wilderness Trail Adventure
The unusual appeal here is simple: you get off Juneau’s streets and onto an alpine trail without having to hike the entire way. After a short shuttle from the Mount Roberts Tramway, you learn to handle a Segway, then roll along a former winter ski route through meadows and forest near Eaglecrest.
I like the small maximum group of 10, which gives guides room to help beginners and stop for questions. I also like the mix of riding and walking: you get the thrill of the Segway, then a 10-minute forest walk to see Tongass old growth and the historic Treadwell Ditch. The main drawback is physical. You need good balance and must be comfortable standing for about two hours, and rain can make the trail feel properly Alaskan.
Key points at a glance
- A 12-mile shuttle from downtown Juneau: Meet beneath the Mount Roberts Tramway, then ride up Fish Creek Valley toward Eaglecrest.
- Segway training comes first: You practice with a certified guide before entering the trail.
- A real forest experience: The route passes through old-growth Tongass forest, alpine meadows, and wooded groves.
- The Treadwell Ditch adds history: A short walk takes you away from the Segways and onto a historic waterway.
- Guides focus on safety and nature: RJ, Dan, Ally, Mallory, KC, and others are praised for patient instruction and plant knowledge.
- Physical rules are firm: The tour is for ages 14 to 70, with balance, weight, and standing requirements.
Why this Juneau ride feels different from a standard shore excursion

Juneau has no shortage of boat trips, buses, and short walks near the port. This excursion takes a different route. You meet at the Mount Roberts Tramway, an easy downtown landmark, then leave the waterfront behind in a shuttle van.
The drive is about 12 miles and follows the coast before turning up Fish Creek Valley toward Eaglecrest. That transfer matters. You are not spending the whole three-hour outing learning to ride in town. The shuttle gets you to a quieter setting where the scenery, trail, and forest are the main event.
At the trailhead, you receive a helmet and take part in a short Segway lesson. For most beginners, the controls are easier than they first appear. You lean slightly forward to move, back to slow, and use your body position to steer. Still, this is not a ride where you should rush through the practice period. Take the time to get comfortable before the group heads onto the trail.
The guides are especially important here. Names associated with the operation include RJ, Dan, Ally, Mallory, Casey, KC, Kacie, William, and Ollisa. The guide you meet depends on the departure, but the strongest pattern is patient instruction, careful pacing, and plenty of information about local plants and forest life.
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Riding the Nordic trail near Eaglecrest
Once training is complete, the route follows a winter Nordic ski trail. That gives you a broad, groomed path rather than a narrow hiking track, though the ride is still described as off-road and can feel challenging to a first-time Segway rider.
Expect gentle slopes, twists, turns, and a series of small ups and downs. The route is not a flat pavement cruise. You will need to watch the surface, keep your balance, and follow the guide’s directions. That active element is part of the fun, but it is also why the operator asks for moderate fitness and the ability to stand for about two hours.
The scenery changes as you ride. Alpine meadows open up the view, while wooded sections bring you beneath the trees. In Juneau’s wet climate, the forest can feel lush, dark, and wonderfully raw. Rain is possible at any time, and the tour operates in wet weather when conditions remain safe.
Bring a waterproof outer layer. That is more useful than dressing for a sunny forecast, since Juneau weather can shift quickly. A pair of gloves is also sensible. Warm gloves have been provided on some departures, but you should not rely on that as a guaranteed inclusion.
The guides stop at points along the way to explain plants, boggy areas, and other features. These pauses also give your feet a break. One guide’s botanical explanations were singled out as a highlight, and that fits the outing well. The ride is more rewarding when you understand what you are passing, rather than simply steering from one view to the next.
Do not book this mainly for wildlife. You might see something, but sightings are never guaranteed. The value is the forest itself, the fresh air, the trail, and the chance to learn about Southeast Alaska while moving through it.
Tongass old growth and the Treadwell Ditch walk

The riding portion is only half of the experience. At one point, you leave the Segways for a short walk of about 10 minutes into the Tongass old-growth forest.
That change of pace is welcome. Segway riding keeps you moving, but walking lets you slow down and look closely at the trees, ground cover, and forest details. You can ask questions without trying to steer at the same time. If you are interested in plants, geology, or how water shapes the area, this is one of the most useful parts of the tour.
The walk also reaches the historic Treadwell Ditch. The ditch adds a human layer to an otherwise wild setting. Rather than seeing Juneau only as a modern cruise port, you get a glimpse of the older systems that supported mining-era activity in the area.
The supplied details do not promise a long history talk or a major historic site visit, so keep your expectations in check. This is a short interpretive stop within a forest tour, not a full museum experience. Its strength is the combination of trees, water engineering, and local context in one compact visit.
What the three hours are really buying you

At $179.95 per person, this is not a budget activity. You are paying for more than the Segway itself. The price covers the guide, safety instruction, helmet, transportation to and from the trail area, and a small-group outing capped at 10 people.
That group limit is meaningful. A guide can watch how each person is handling the machine, stop when needed, and answer questions without trying to manage a crowd. Some departures may have only a few participants, which can make the instruction feel more personal.
The three-hour duration is also well judged for this type of activity. A shorter trip could feel rushed, especially for beginners who need time to practice. A much longer ride might become tiring because you remain standing for much of it.
Still, the price makes most sense when you value active outdoor time and personal instruction. If your ideal Juneau day is a relaxed bus ride with broad views, this may feel expensive and too physical. If you want a hands-on forest experience and enjoy trying something unusual, the cost is easier to justify.
The tour is often booked well ahead, with an average lead time of about 81 days. That is useful information for cruise planning. If this is high on your list, reserve early rather than waiting until you are already in Alaska.
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Safety, balance, and who should book

You do not need previous Segway experience, but you do need basic balance. The operator asks you to be able to stand on one foot while looking down at the raised foot for 10 seconds. That is a practical screening test, not a formality.
You should also be able to stand for roughly two hours and manage gentle slopes, turns, and uneven trail conditions. The age range is 14 to 70. Anyone over 70 should call ahead for a balance test. The weight range is 100 to 275 pounds, and pregnant participants cannot join.
These rules may feel strict, but they match the activity. The guide needs to know that each person can control the Segway safely before the group enters the forest. Previous riders in their 60s have found the machines manageable, and one 77-year-old was allowed to participate after an exception. That does not change the official requirements, so older visitors should contact the operator before booking.
The tour requires at least three people to operate. That means a last-minute solo booking may not guarantee a departure. Confirmation is provided at booking, and the activity is offered in English with a mobile ticket.
Rain, trail conditions, and useful clothing

Juneau rain is part of the setting, not a rare interruption. The tour runs in rain or shine when conditions are safe, and wet weather can make the Tongass forest feel even more atmospheric.
You should wear clothing suited to standing outdoors for several hours. A waterproof jacket is the most important item. Sturdy, comfortable footwear is sensible for the short forest walk and the trail environment. Since the exact clothing list is not provided, dress in layers and prepare for cool, damp conditions.
The trail is described as well groomed in some departures, but it is still an off-road ride. You will encounter slopes and turns. A beginner may find the first few minutes challenging, then settle into the movement once the controls make sense.
A calm attitude helps. Do not compare the ride to a pavement-based Segway tour. This one asks you to pay attention to the ground, the weather, and the guide. That is also what makes it feel like a true outdoor activity rather than a novelty ride downtown.
How it works for cruise days

The Mount Roberts Tramway at 490 South Franklin Street is the listed meeting point, and the tour ends there. That is convenient if you are already downtown, but you should allow enough time to reach the meeting location from your ship or other starting point.
The shuttle ride to Eaglecrest takes about 20 minutes according to tour details shared by participants, though the official description gives the broader distance as 12 miles. During the transfer, safety information may be covered, helping you use the trail time for practice and riding.
For a cruise schedule, check the exact start time carefully. One past booking had a time mix-up, so do not rely on memory or an informal message. Keep your confirmation available on your phone, and leave a cushion before all-aboard time. The activity returns to the meeting point, but the tour still includes a transfer in both directions.
The operator allows free cancellation when you cancel at least 24 hours before the local start time. Changes or cancellations inside that window are not accepted for a refund.
The best reasons to choose this over another Juneau tour

Choose this outing if you want to:
- Ride rather than sit on a coach
- See Tongass forest away from the downtown waterfront
- Try a Segway with careful beginner instruction
- Keep the group small
- Learn about plants, bogs, geology, and forest features
- Add a short historic stop at the Treadwell Ditch
- Spend several hours outdoors, even if the weather is wet
The guides are a major part of the value. Names such as RJ, Dan, Ally, Mallory, and KC come up in connection with patient teaching, clear safety instructions, humor, and nature interpretation. That matters because the ride depends on confidence. A rushed lesson could spoil the outing, while a calm guide can help you get moving safely.
Families with older children and adults who enjoy trying new activities are a good match. Teens have considered it a cruise highlight, and adults in their 60s have found it manageable when they meet the balance requirements.
This is less suitable for anyone with poor balance, a strong dislike of rain, difficulty standing, or an interest in guaranteed wildlife sightings. You also should not book it simply because the word alpine sounds gentle. The trail includes slopes and turns, and the experience is active.
Should you book the Juneau Alpine Segway Wilderness Trail Adventure?

I would book it if you want an active, small-group way to see Juneau’s forest and do not mind paying for instruction, transport, and a guided experience. The combination of Segway riding, alpine meadows, Tongass old growth, and the Treadwell Ditch gives the three hours a clear sense of place.
I would skip it if you want a low-effort excursion, have balance concerns, or prefer a tour built around guaranteed wildlife. At $179.95, the outing needs to match your interests to feel worthwhile.
For the right person, it is a memorable Juneau choice: unusual without being gimmicky, informative without becoming a lecture, and adventurous without requiring a full day of hiking. Reserve early, dress for rain, and take the training seriously. Once you settle onto the trail, the forest does the rest.
FAQ
Where does the Juneau Alpine Segway Wilderness Trail Adventure meet?
The meeting point is beneath the Mount Roberts Tramway at 490 South Franklin Street in Juneau, Alaska.
Where does the tour end?
The activity ends back at the Mount Roberts Tramway meeting point.
How long does the experience last?
The tour lasts approximately three hours, including the shuttle ride, Segway training, trail ride, and short forest walk.
How far is the trail area from the meeting point?
The shuttle travels about 12 miles along the coastline and up Fish Creek Valley toward Eaglecrest. The transfer takes about 20 minutes according to the tour details.
Is previous Segway experience required?
No. A short training session is provided before the trail ride. You must still have good balance and be able to stand for about two hours.
What are the age and weight requirements?
The official age range is 14 to 70, and participants must weigh between 100 and 275 pounds. Anyone over 70 should call ahead for a balance test.
Can pregnant participants join the tour?
No. Pregnant or expecting participants cannot take part.
What is the cancellation policy?
You can receive a full refund if you cancel at least 24 hours before the local start time. Cancellations or changes made less than 24 hours before the start are not accepted for a refund.
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